Project Type: Writing
-
Finalsite Software Update blog
To keep users informed about new features, feature updates, bug fixes, and UI changes that happen on a regular schedule, I met with the product and QA teams in advance of each release to find out about the upcoming release. I decided which items to include and wrote the blog,…
-
Finalsite Support style guide
To create a style guide to serve Finalsite Support team in creating consistent content, I defined standards for different types of content created by the Finalsite Support team, encompassing self-serve resources and responses to tickets and other requests. Working with a veteran of the Support department and drawing on my…
-
Finalsite Training instructional videos
I created numerous educational videos for Finalsite users that were included as part of multimedia courses in the Finalsite Training LMS, in the Finalsite Support Knowledge Base, or other channels. For screencast videos, I wrote scripts and handed them off to a colleague with an audiobook-quality voice to record. Upon receiving…
-
Ebooks: The Ebook (master’s capstone)
For my capstone project to complete my Interactive Media degree at Quinnipiac University, I researched, wrote, and produced an ebook about the user experience of ebooks and ereaders as it relates to “the book metaphor.” I published the book in .epub format using InDesign, as well as PDF.
Lauren B. Lentini 